Terms & Conditions

  1. CONTRACTUAL RELATIONSHIP

These Terms of Use (“Terms”) govern the access or use by you, an individual, from within the United States and its territories and possessions of applications, websites, content, products, and services (the “Services”) made available in the United States and its territories and possessions by DigitalGlyde LLC, and its subsidiaries and affiliates (collectively, “DigitalGlyde”). PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES. In these Terms, the words “including” and “include” mean “including, but not limited to.”

Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and DigitalGlyde. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. DigitalGlyde may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason. DigitalGlyde may amend the Terms related to the Services from time to time. Amendments will be effective upon DigitalGlyde’s posting of such updated Terms at this location or the amended policies on the applicable Service(s). Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended. Our collection and use of personal information in connection with the Services is as provided in DigitalGlyde’s Privacy Policy located at http://www.DigitalGlyde.com/privacy-policy.php.

  1. THE SERVICES

The Services constitute a technology platform that enables users of DigitalGlyde’s mobile applications or websites provided as part of the Services (each, an “Application”) to create, arrange and manage work order services with third party providers of such services, including independent third-party service providers under agreement with DigitalGlyde or certain of DigitalGlyde’s affiliates (“Third Party Providers”). Unless otherwise agreed by DigitalGlyde in a separate written agreement with you, the Services are made available solely for your use. YOU ACKNOWLEDGE THAT DIGITALGLYDE DOES NOT PROVIDE WORK ORDER SERVICES OR FUNCTION AS A WORK ORDER SERVICE PROVIDER.

LICENSE.

Subject to your compliance with these Terms, DigitalGlyde grants you a limited, non-exclusive, non-sub licensable, revocable, non-transferrable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your use. Any rights not expressly granted herein are reserved by DigitalGlyde and DigitalGlyde’s licensors.

RESTRICTIONS.

You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by DigitalGlyde; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

PROVISION OF THE SERVICES.

You acknowledge that portions of the Services may be made available under DigitalGlyde’s various brands or request options associated with work orders, including brands currently referred to as “DigitalGlyde” . You also acknowledge that the Services may be made available under such brands or request options by or in connection with: (i) certain of DigitalGlyde’s subsidiaries and affiliates; or (ii) independent Third-Party Providers or licenses.

THIRD PARTY SERVICES AND CONTENT.

The Services may be made available or accessed in connection with third party services and content (including advertising) that DigitalGlyde does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. DigitalGlyde does not endorse such third-party services and content and in no event shall DigitalGlyde be responsible or liable for any products or services of such third-party providers.

OWNERSHIP.

The Services and all rights therein are and shall remain DigitalGlyde’s property or the property of DigitalGlyde’s licensors. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner DigitalGlyde’s company names, logos, product and service names, trademarks or services marks or those of DigitalGlyde’s licensors.

  1. YOUR USE OF THE SERVICES

USER ACCOUNTS.

In order to use most aspects of the Services, you must register for and maintain an active Services account (“Account”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. Account registration requires you to submit to DigitalGlyde certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or accepted payment partner). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or DigitalGlyde’s termination of this Agreement with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by DigitalGlyde in writing, you may only possess one Account.

USER REQUIREMENTS AND CONDUCT.

The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive work order services from Third Party Providers unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes. You will not in your use of the Services cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. In certain instances you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.

TEXT MESSAGING/PUSH NOTIFICATIONS.

By creating an Account, you agree that the Services may send you informational text (SMS) messages/ push notifications as part of the normal business operation of your use of the Services.

TEXT MESSAGING.

By creating an Account, you agree that the Services may send you informational text (SMS) messages as part of the normal business operation of your use of the Services.

PROMOTIONAL CODES.

DigitalGlyde may, in DigitalGlyde’s sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/or a Third-Party Provider’s services, subject to any additional terms that DigitalGlyde establishes on a per promotional code basis (“Promo Codes”). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by DigitalGlyde; (iii) may be disabled by DigitalGlyde at any time for any reason without liability to DigitalGlyde; (iv) may only be used pursuant to the specific terms that DigitalGlyde establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. DigitalGlyde reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that DigitalGlyde determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.

NETWORK ACCESS AND DEVICES.

You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. DigitalGlyde does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

  1. DISCLAIMERS; LIMITATION OF LIABILITY; INDEMNITY.

DISCLAIMER.

The services are provided “as is” and “as available.” DigitalGlyde disclaims all representations and warranties, express, implied, or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, DigitalGlyde makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability, or availability of the services or any services or goods requested through the use of the services, or that the services will be uninterrupted or error-free. DigitalGlyde does not guarantee the quality, suitability, safety or ability of third party providers. You agree that the entire risk arising out of your use of the services, and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law.

LIMITATION OF LIABILITY.

DigitalGlyde shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost data, personal injury, or property damage related to, in connection with, or otherwise resulting from any use of the services, even if DigitalGlyde has been advised of the possibility of such damages. DigitalGlyde shall not be liable for any damages, liability or losses arising out of: (i) your use of or reliance on the services or your inability to access or use the services; or (ii) any transaction or relationship between you and any third-party provider, even if DigitalGlyde has been advised of the possibility of such damages. DigitalGlyde shall not be liable for delay or failure in performance resulting from causes beyond DigitalGlyde’s reasonable control.

The limitations and disclaimer in this section 4 do not purport to limit liability or alter your rights as a consumer that cannot be excluded under applicable law.

INDEMNITY.

You agree to indemnify and hold DigitalGlyde and its officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees), arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) DigitalGlyde’s use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.

  1. DISPUTE RESOLUTION

ARBITRATION.

You agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services (collectively, “Disputes”) will be settled by binding arbitration between you and DigitalGlyde, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you and DigitalGlyde are each waiving the right to a trial by jury or to participate as a plaintiff or class in any purported class action or representative proceeding. Further, unless both you and DigitalGlyde otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” section will be deemed void. Except as provided in the preceding sentence, this “Dispute Resolution” section will survive any termination of these Terms.

ARBITRATION RULES AND GOVERNING LAW.

The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this “Dispute Resolution” section. (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this Section.

Notwithstanding the provisions of the modification-related provisions above, if DigitalGlyde changes this “Dispute Resolution” section after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by providing DigitalGlyde written notice of such rejection by mail or hand delivery to: DigitalGlyde USA, LLC, by email from the email address associated with your Account to: admin@DigitalGlyde.com, within 30 days of the date such change became effective, as indicated in the “Last update” date above. In order to be effective, the notice must include your full name and clearly indicate your intent to reject changes to this “Dispute Resolution” section. By rejecting changes, you are agreeing that you will arbitrate any Dispute between you and DigitalGlyde in accordance with the provisions of this “Dispute Resolution” section as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).

  1. OTHER PROVISIONS

CHOICE OF LAW.

These Terms are governed by and construed in accordance with the laws of the State of Texas, U.S.A., without giving effect to any conflict of law principles.

CLAIMS OF COPYRIGHT INFRINGEMENT.

Claims of copyright infringement should be sent to DigitalGlyde’s designated agent. Please visit DigitalGlyde’s web page at www.DigitalGlyde.com/legal/USA/copyright for the designated address and additional information.

NOTICE.

DigitalGlyde may give notice by means of a general notice on the Services, electronic mail to your email address in your Account, or by written communication sent by first class mail or pre-paid post to your address in your Account. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to DigitalGlyde, with such notice deemed given when received by DigitalGlyde, at any time by first class mail.

GENERAL.

You may not assign these Terms without DigitalGlyde’s prior written approval. DigitalGlyde may assign these Terms without your consent to: (i) a subsidiary or affiliate; (ii) an acquirer of DigitalGlyde’s equity, business or assets; or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you, DigitalGlyde or any Third-Party Provider as a result of this Agreement or use of the Services. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. DigitalGlyde’s failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by DigitalGlyde in writing.