Contractual Relationship

These Terms of Use (“Terms”) govern the access or use by you, an individual, from within the United States and its territories and possessions of applications, websites, content, products, and services (the “Services”) made available in the United States and its territories and possessions by Digital Glyde Inc., and its subsidiaries and affiliates (collectively, “Digital Glyde”). PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES. In these Terms, the words “including” and “include” mean “including, but not limited to.”

Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and Digital Glyde. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. Digital Glyde may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason. Digital Glyde may amend the Terms related to the Services from time to time. Amendments will be effective upon Digital Glyde’s posting of such updated Terms at this location or the amended policies on the applicable Service(s). Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended. Our collection and use of personal information in connection with the Services is as provided in Digital Glyde’s Privacy Policy located at Privacy Policy – Digital Glyde.

The Services

The Services constitute a technology platform that enables users of Digital Glyde’s mobile applications or websites provided as part of the Services (each, an “Application”) to create, arrange, and manage operational and work order services with third party providers of such services, including independent third-party service providers under agreement with Digital Glyde or certain of Digital Glyde’s affiliates (“Third Party Providers”). Unless otherwise agreed by Digital Glyde in a separate written agreement with you, the Services are made available solely for your use. YOU ACKNOWLEDGE THAT DIGITAL GLYDE DOES NOT PROVIDE WORK ORDER SERVICES OR FUNCTION AS A WORK ORDER SERVICE PROVIDER.

License

Subject to your compliance with these Terms, Digital Glyde grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to:

1. Access and use the Applications on your personal device solely in connection with your use of the Services.
2. Access and use any content, information, and related materials that may be made available through the Services, in each case solely for your use.

Any rights not expressly granted herein are reserved by Digital Glyde and Digital Glyde’s licensors.

Restrictions

You may not:

• Remove any copyright, trademark, or other proprietary notices from any portion of the Services.
• Reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit the Services except as expressly permitted by Digital Glyde.
• Decompile, reverse engineer, or disassemble the Services except as may be permitted by applicable law.
• Link to, mirror, or frame any portion of the Services.
• Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services.
• Attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

Provision of the Services

You acknowledge that portions of the Services may be made available under Digital Glyde’s various brands or request options associated with work orders, including brands currently referred to as “Digital Glyde”. You also acknowledge that the Services may be made available under such brands or request options by or in connection with: (i) certain of Digital Glyde’s subsidiaries and affiliates; or (ii) independent Third-Party Providers or licensees.

Third-Party Services and Content

The Services may be made available or accessed in connection with third-party services and content (including advertising) that Digital Glyde does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third-party services and content. Digital Glyde does not endorse such third-party services and content and in no event shall Digital Glyde be responsible or liable for any products or services of such third-party providers.

Ownership

The Services and all rights therein are and shall remain Digital Glyde’s property or the property of Digital Glyde’s licensors. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner Digital Glyde’s company names, logos, product and service names, trademarks, or services marks or those of Digital Glyde’s licensors.

Your Use of the Services

User Accounts

In order to use most aspects of the Services, you must register for and maintain an active Services account (“Account”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. Account registration requires you to submit to Digital Glyde certain personal information, such as your name, address, mobile phone number, and age, as well as at least one valid payment method (either a credit card or accepted payment partner). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or Digital Glyde’s termination of this Agreement with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by Digital Glyde in writing, you may only possess one Account.

User Requirements and Conduct

The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive services from Third Party Providers unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes. You will not in your use of the Services cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. In certain instances, you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.

SMS and Mobile Messaging Terms

By creating an Account, enrolling in notification programs, or providing your mobile phone number to Digital Glyde Inc., you agree to receive text messages (SMS and MMS) in accordance with the following terms:

• Program Description: Digital Glyde Inc. sends automated informational and operational SMS alerts, support call dispatch notifications, customer support updates, and account status notifications to authorized users and internal team members.
• Message Frequency: Message frequency varies based on support call volume, system operational activity, and account interactions.
• Pricing & Rates: Message and data rates may apply to any messages sent to you or received by us under your wireless carrier plan. Digital Glyde Inc. does not charge a separate fee for sending SMS messages.
• Opt-Out Instructions: You can cancel SMS messaging services at any time. To stop receiving text messages, reply STOP to any text message received from our system. Upon texting STOP, you will receive a single confirmation message confirming that you have been unsubscribed, and no further SMS messages will be sent unless you re-enroll by texting START.
• Customer Support (HELP): If you require assistance or experience issues with our messaging service, reply with the keyword HELP to any message received, or contact customer support directly at support@digitalglyde.com.
• Carrier Disclaimer: Wireless carriers (including, but not limited to, AT&T, T-Mobile, Verizon, and regional carriers) are not liable for delayed or undelivered messages.
• Privacy Statement: Mobile information and phone numbers collected in connection with SMS messaging will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. For complete details, review our Privacy Policy at Privacy Policy – Digital Glyde.

Promotional Codes

Digital Glyde may, in Digital Glyde’s sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/or a Third-Party Provider’s services, subject to any additional terms that Digital Glyde establishes on a per promotional code basis (“Promo Codes”). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold, or transferred in any manner, or made available to the general public, unless expressly permitted by Digital Glyde; (iii) may be disabled by Digital Glyde at any time for any reason without liability to Digital Glyde; (iv) may only be used pursuant to the specific terms that Digital Glyde establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. Digital Glyde reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes in the event that Digital Glyde determines or believes that the use or redemption was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.

Network Access and Devices

You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. Digital Glyde does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

Disclaimers; Limitation of Liability; Indemnity

Disclaimer

The services are provided “as is” and “as available.” Digital Glyde disclaims all representations and warranties, express, implied, or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In addition, Digital Glyde makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability, or availability of the services or any services or goods requested through the use of the services, or that the services will be uninterrupted or error-free. Digital Glyde does not guarantee the quality, suitability, safety, or ability of third-party providers. You agree that the entire risk arising out of your use of the services, and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law.

Limitation of Liability

Digital Glyde shall not be liable for indirect, incidental, special, exemplaryHere is the complete, updated Terms and Conditions ready to be published on your site, incorporating the corporate legal name (Digital Glyde Inc.) and the carrier-compliant SMS terms:

TERMS & CONDITIONS

CONTRACTUAL RELATIONSHIP

These Terms of Use (“Terms”) govern the access or use by you, an individual, from within the United States and its territories and possessions of applications, websites, content, products, and services (the “Services”) made available in the United States and its territories and possessions by Digital Glyde Inc., and its subsidiaries and affiliates (collectively, “Digital Glyde”). PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES. In these Terms, the words “including” and “include” mean “including, but not limited to.”

Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and Digital Glyde. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. Digital Glyde may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason. Digital Glyde may amend the Terms related to the Services from time to time. Amendments will be effective upon Digital Glyde’s posting of such updated Terms at this location or the amended policies on the applicable Service(s). Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended. Our collection and use of personal information in connection with the Services is as provided in Digital Glyde’s Privacy Policy located at Privacy Policy – Digital Glyde.

THE SERVICES

The Services constitute a technology platform that enables users of Digital Glyde’s mobile applications or websites provided as part of the Services (each, an “Application”) to create, arrange and manage work order services with third party providers of such services, including independent third-party service providers under agreement with Digital Glyde or certain of Digital Glyde’s affiliates (“Third Party Providers”). Unless otherwise agreed by Digital Glyde in a separate written agreement with you, the Services are made available solely for your use. YOU ACKNOWLEDGE THAT DIGITAL GLYDE DOES NOT PROVIDE WORK ORDER SERVICES OR FUNCTION AS A WORK ORDER SERVICE PROVIDER.

LICENSE

Subject to your compliance with these Terms, Digital Glyde grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your use. Any rights not expressly granted herein are reserved by Digital Glyde and Digital Glyde’s licensors.

RESTRICTIONS

You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by Digital Glyde; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

PROVISION OF THE SERVICES

You acknowledge that portions of the Services may be made available under Digital Glyde’s various brands or request options associated with work orders, including brands currently referred to as “Digital Glyde”. You also acknowledge that the Services may be made available under such brands or request options by or in connection with: (i) certain of Digital Glyde’s subsidiaries and affiliates; or (ii) independent Third-Party Providers or licensees.

THIRD PARTY SERVICES AND CONTENT

The Services may be made available or accessed in connection with third party services and content (including advertising) that Digital Glyde does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. Digital Glyde does not endorse such third-party services and content and in no event shall Digital Glyde be responsible or liable for any products or services of such third-party providers.

OWNERSHIP

The Services and all rights therein are and shall remain Digital Glyde’s property or the property of Digital Glyde’s licensors. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner Digital Glyde’s company names, logos, product and service names, trademarks or services marks or those of Digital Glyde’s licensors.

YOUR USE OF THE SERVICES

USER ACCOUNTS

In order to use most aspects of the Services, you must register for and maintain an active Services account (“Account”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. Account registration requires you to submit to Digital Glyde certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method. You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information may result in your inability to access and use the Services or Digital Glyde’s termination of this Agreement with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times.

USER REQUIREMENTS AND CONDUCT

The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes. You will not in your use of the Services cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party.

SMS AND MOBILE MESSAGING TERMS

By providing your mobile telephone number and opting in to receive SMS/text messages from Digital Glyde Inc. (including internal alerts, customer support dispatch, operational notices, and account notifications), you agree to the following terms:

• Program Description: Digital Glyde Inc. sends automated operational alerts, support call routing notifications, platform status alerts, and customer care communications to authorized users, clients, and on-call personnel.
• Message Frequency: Message frequency varies depending on customer call volume, system activity, and account actions.
• Pricing & Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Digital Glyde Inc. does not charge a separate fee for sending SMS messages, but charges from your mobile carrier may apply.
• Opt-Out Instructions: You may cancel the SMS service at any time. Simply text STOP, CANCEL, or UNSUBSCRIBE to any message you receive from us. After you send the message to us, we will send you an SMS confirmation that you have been unsubscribed, and you will receive no further messages unless you re-enroll by texting START.
• Customer Support (HELP): If you are experiencing issues with the messaging program or need assistance, reply with the keyword HELP, or email us directly at support@digitalglyde.com.
• Carrier Disclaimer: Wireless carriers (including, but not limited to, AT&T, Verizon, T-Mobile, and regional carriers) are not liable for delayed or undelivered messages.
• Privacy: Mobile information collected in connection with our SMS services will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes[cite: 9]. For more details, please review our Privacy Policy at Privacy Policy – Digital Glyde.

PROMOTIONAL CODES

Digital Glyde may, in Digital Glyde’s sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/or a Third-Party Provider’s services, subject to any additional terms that Digital Glyde establishes on a per promotional code basis (“Promo Codes”). You agree that Promo Codes must be used for the intended audience and purpose, and in a lawful manner, and are not valid for cash.

NETWORK ACCESS AND DEVICES

You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto.

DISCLAIMERS; LIMITATION OF LIABILITY; INDEMNITY

DISCLAIMER

The Services are provided “as is” and “as available.” Digital Glyde disclaims all representations and warranties, express, implied, or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, Digital Glyde makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability, or availability of the services or any services or goods requested through the use of the services, or that the services will be uninterrupted or error-free.

LIMITATION OF LIABILITY

Digital Glyde shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost data, personal injury, or property damage related to, in connection with, or otherwise resulting from any use of the services, even if Digital Glyde has been advised of the possibility of such damages. Digital Glyde shall not be liable for any damages, liability or losses arising out of: (i) your use of or reliance on the services or your inability to access or use the services; or (ii) any transaction or relationship between you and any third-party provider, even if Digital Glyde has been advised of the possibility of such damages.

INDEMNITY

You agree to indemnify and hold Digital Glyde and its officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees), arising out of or in connection with: (i) your use of the Services; (ii) your breach or violation of any of these Terms; (iii) Digital Glyde’s use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.

DISPUTE RESOLUTION

ARBITRATION

You agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services (collectively, “Disputes”) will be settled by binding arbitration between you and Digital Glyde, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you and Digital Glyde are each waiving the right to a trial by jury or to participate as a plaintiff or class in any purported class action or representative proceeding.

ARBITRATION RULES AND GOVERNING LAW

The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes then in effect. The Federal Arbitration Act will govern the interpretation and enforcement of this Section.

If Digital Glyde changes this “Dispute Resolution” section after the date you first accepted these Terms, you may reject any such change by providing written notice by mail to: Digital Glyde Inc., 820 Gessner Road, Houston, TX 77024, or by email to admin@digitalglyde.com, within 30 days of the date such change became effective.

OTHER PROVISIONS

CHOICE OF LAW

These Terms are governed by and construed in accordance with the laws of the State of Texas, U.S.A., without giving effect to any conflict of law principles.

CLAIMS OF COPYRIGHT INFRINGEMENT

Claims of copyright infringement should be sent to Digital Glyde’s designated agent via email at admin@digitalglyde.com.

GENERAL

You may not assign these Terms without Digital Glyde’s prior written approval. Digital Glyde may assign these Terms without your consent. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. Digital Glyde’s failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Digital Glyde in writing.

CONTACT INFORMATION

For questions, support, or notices regarding these Terms, contact us at:

Digital Glyde Inc.
820 Gessner Road
Houston, TX 77024
Email: admin@digitalglyde.com